囲んでイングランド、スコットランドに囲まれ、行程約1400マイル、2300 km程度だった。

It took over an hour to complete the paperwork. Terrible service. I booked an SUV but got a station wagon instead. If I had known, I would have booked the station wagon from the start, since it's cheaper. They charged £120 for a second driver. When I wanted to cancel, they told me it was fine and that I would get a refund, but I never received it.

Arrived at the store at 9:30 PM. The first floor was empty, and I only found an A4 paper directing me to the second floor after looking around. The process took about 15 minutes; the guy was wearing headphones, so he was slow. The store is entirely staffed by Indians, who are not very efficient. Returned the car at 5 PM. The whole process took 50 minutes because all the staff were busy. Unlike big companies like Hertz, they took a long time to check the car.

Long queues, slow pick-up and drop-off processes. It takes at least one or two hours. The staff is friendly but there are too few of them, usually just one person per task.

Staff was friendly.

Food value for car rented.

Worst ever service experience