Good, great service

The vehicle was in good condition, and the service attitude was excellent.

I don't feel comfortable with a presigned credit card imprint kept by them. It will only be destroyed a few months later. I'm at their mercy that they can charged any amt to d card.

I dislike d fact that I ve pay any accident penalties upfront to chailease b4 claiming from you.

Very good service and accommodative. We were quite concern about insurance coverage as it seems insurance does not provide Act of God protection which makes us very worried as Hualien is prone to weather change, landslide, earthquake and windstorm. Will not consider rental in the future as we have no mean to pay for losses to the car if damaged by natural disaster

Instruction on pick up from Chailease at Airport is not clear from confirmation given by Easyrental. Chailease did not have an Airport counter and no instruction was given to us to call Chailease or where to find Chailease to arrange transfer to pick up area. Wasted our time . Also when we wish to extend the hire, the service staff does not seem to understand my request.

Great staff and service.