strange process to send a copy of credit card for booking by mail.

The service was very good and efficient. The car had a few bumps and marks which made me a little anxious that they could be blamed on us.

Apex staff were easy going and informative and helpful.

It was user friendly. I don’t believe we had success with a price drop.

Very helpful and vey fair. Pamela in the Cairns office was very professional during the vehicle inspection process.

Car we got was very old and we didn't like the condition of the car. Drive of the vehicle was not good either. Baby seats we got were in terrible condition, very dirty. However very spacious car, seats were in good condition.

Like: This is the second time we've rented off you - an enjoyable experience.
Dislike: Shame you won't pick up and drop off from the International Terminal. We travel with 2 large golf bags, 2 others bags and hand luggage so it would be nice to be collected at the terminal rather than having to navigate our way across to the pickup area.