一周、サントリニ

Promoting upgraded vehicle models

I was waiting for the drive sa staff to pick me up and they were very late and rude. They charged me 24€ extra for late pickup car as i was there waiting at the pick up area for 1:30 hour. The staff was rude and didn’t provide me the car i booked. Instead of corolla they provide me fiat which has less space, under power engine, noise in suspension, less boot space, dirty car, nd pathetic air condition. As i got the car around 11:30 so my returning time should be 11:30 but they said after 9 pm they will charge extra fee so i rushed and returned the car at 9:04 and was charged 24€ for this. So altogether i paid extra 48€ and got this shit service. I need the refund as this is against the customer service and hire car rules.

Pas d'attente, accueil parfait voiture conforme à la commande

Accueil peu avenant. Situation pas claire par rapport à l’aéroport.

Car was an old and battered Corsa, more akin to a well used second hand car rather than a hire car. The air con was woeful and was next to useless and was a key requirement at this time of year in Greece. The rental return staff blamed the car manufacturer!!