This company has no signs at the airport. At Melbourne T2 airport, I had to call them to send someone to pick us up, waited for more than half an hour. When I called again to urge them, they informed us to go to T3. We dragged our luggage there only to find the car heading to T2. We ran back to T2 with our bags, and it took over an hour to finally reach their office. It was almost 4 PM by then; the place was deserted with only an old lady working there. From the moment we entered, she was on the phone. We waited a long time without anyone assisting us. Eventually, she got off the phone and started serving us while still on another call, taking 40 minutes to get the car. The experience was terrible, and we ended up with a rundown Corolla that had already driven 220,000 kilometers and had a strong odor! The car was covered in scratches, and it even leaked through the sun visor when it rained in Adelaide.

after hours service could be better

Gave us a beaten up car

Car was in good condition, clean and drove well.

Booking platform worked well and easy to use. Good deal.

All the staff at JUCY were friendly & helpful, the car was clean & ready for me to collect.

Easyrentcars were easy to deal with & the cheapest option after comparing sites.