Very satisfied

1. In the middle of processing my rental, they started assisting other customers and took a very long time. 2. They charged me 5000 THB at the counter even though I had already paid 1450 CNY in full when booking through Zuzuche, and they said Zuzuche would refund me.

The staff were enthusiastic and provided thorough service. We couldn't find the car rental spot after getting off the plane, but a staff member saw us and came to greet us, even allowing us to return the car an hour later, which was very considerate!

Everything was good!

Everything was good!

Experience was good. We arrived later than the booking time and the service counter can be easily located and the pick up process was brisk. This is especially important when traveling with kids. A little disappointed with the small boot space of the car. Considering that it is a 7 seater, it is not able to take a single 21” luggage. A seat had to be sacrificed for luggages.

The portal provide good variety of cars at different prices. It also provides the flexibility of changes and cancellations without any charges.