Our flight was delayed so we missed the pick up time and the office was closed so we had to get a taxi to our hotel and didn't collect the hire car till the next day. Disappointed the booking information didn't state the shuttle bus stopped at a certain time.
About QEEQ:10.0/10
Booking was fine just collection and poor timing that let the trip down
Like: Transaction was painless and efficient and good value for money for a small car. Dislike: Help lift heavy suitcases into the van when leaving as I believe this is a service downfall. Other than that, my first experience with Apex was a positive one and look forward to doing business again.
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Customer Service
Pick up failure
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View more >Dislike: Help lift heavy suitcases into the van when leaving as I believe this is a service downfall. Other than that, my first experience with Apex was a positive one and look forward to doing business again.