How is it that a company who uses an online service can have a company representing them like this?
P.Wear
Thailand
Reviewed: Mon, Apr 15, 2019
About Chic Car Rent:8.7/10
The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.
“Great spacious car at good value for family travel”
About Chic Car Rent:9.3/10
Some scratches on the car body but overall good condition and well maintained. Staffs at the counter was friendly but the staff at the pick up could have been a bit more helpful with the explanations.
About QEEQ:10.0/10
None
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Customer Service
How is it that a company who uses an online service can have a company representing them like this?
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