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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3305918326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3305918326
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Appalling customer service from Easirent.

Reviewed: Tue, Sep 21, 2021
About Easirent: 6.0 /10
I have never left a review before (good or bad) but my experience with Easirent was so bad I had to. After experiencing an issue with my credit card I was forced to pay for added insurance that I didn't want, with no help or flexibility or suggestions from the counter staff at all, who was visibly delighted to be taking an extra £120 for a service I didn't need or want (despite me offering to pay the full £1600 deposit instead). Later, when trying to contact Easirent to confirm drop off / shuttle arrangements (on a Friday morning) no one answered any of the phone lines, despite multiple attempts throughout the day. On arriving at drop-off, we were told 'the driver hasn't turned up today, so you'll have to get yourself to the airport' - no hint of paying for the taxi, or even calling a taxi on our behalf. Genuinely the worst customer service of any kind I have ever received. I hope my experience was a one-off, but I somehow doubt it.
About QEEQ: 8.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on Easirent in United Kingdom

View more >
Mini | Toyota Aygo or similar
Reviewed: Thu, Nov 28, 2019
“Super”
About Easirent: 10.0 /10
Brill
About QEEQ: 10.0 /10
Ace

K.Robinson

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Compact | Ford Focus or similar
Reviewed: Mon, Aug 5, 2019
“Good value car rental”
About Easirent: 9.3 /10
Very helpful and pleasant staff member - Devyn.
About QEEQ: 8.0 /10

I.Whyte

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Economy | Ford Fiesta or similar
Reviewed: Wed, Jun 12, 2019
“Once I found the pick-u location, everything went smoothly.”
About Easirent: 9.0 /10
I waited for. Bit but no longer than is normal, and they seemed to be expecting me which was good. The paperwork took a bit of getting through I felt compared with hires i have had overseas. other than that the staff were helpful, customer oriented and accommodating. One thing, and this is a constant gripe of mine - can booing platforms and car hirers get a grip over the ‘additional’ insurances’ - just other wrap it all up in the initial cost and be truthful about it, or leave it out and stop trying to frighten people in to buying an expensive addition so that commission can be made.
About QEEQ: 10.0 /10
See the comment about additional insurance - what a pain in the backside.

View more >
Mini | Fiat 500 or similar
Reviewed: Thu, Mar 28, 2019
About Easirent: 6.7 /10
Poor service at the desk, no car available on arrival, bit of a comedy, but not guys on the desk fault, not their fault if car is not there, someone above doesn’t manage turnover time and booking well. Shame as great value for money
About QEEQ: 8.0 /10

View more >
Compact | Ford Focus or similar
Reviewed: Thu, Feb 14, 2019
“Perfect”
About Easirent: 10.0 /10
Very easy pickup. Car was higher specification than expected. Overall great service
About QEEQ: 10.0 /10

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