リヨンカー马- -バーゼルストラスブールリヨン

The condition of the car's tires was poor. After picking up the car and driving away, I discovered a leak. By the next day, the tire was completely flat and undrivable. A nearby repair shop found a bulge in the tire, posing a safety risk. It took 30 hours for the rental company to provide a new car after numerous follow-ups with no response.

The process of picking up and returning the car was very smooth. I had rented from them in the US before, so there was almost no waiting time in Lyon.

The staff was very professional. They introduced the car's systems in English when we picked up the car. Very satisfied.

Very good.

Overall, it was very convenient and quick. Although our English isn't great, we managed to communicate without too much trouble. During car pickup, the paperwork was done quickly and they even brought the car right to us. For the car return, based on previous descriptions, we easily found the return spot in a designated parking garage at Nice Airport.