the car is very luxury for ccar.. ( golf diesel DS AUTO with seat heated)

The representative provided a basic explanation of the car's equipment and functions.

I rented a PASSAT wagon, but upon arrival, the car was unavailable. They offered me two choices: a FORD MONDEO wagon or a BMW 1 Series. I chose the MONDEO and was pleasantly surprised to find it was a brand new car with only 10 kilometers on it. I was extremely satisfied! The space is definitely larger than the PASSAT and it’s brand new! A delightful surprise!

Overall, I am satisfied with the vehicle. Although I booked a Ford model, I received a Volkswagen POLO 1.4 instead. The car was nearly new (less than 30,000 km) and performed well for city driving and occasional uncomplicated mountain roads for two people. However, the staff at the pickup point were not very patient or friendly. Make sure to thoroughly check the car for any scratches and get them acknowledged on the pickup form. This time I noticed some scratches and had the staff sign to confirm. Additionally, there were very few staff members when returning the car, so I had to find someone myself, which could be improved. If vehicle options and prices are similar, I might reconsider choosing this company in the future.

The staff was very friendly and attentive. However, the car given to us, while having low mileage and being relatively new, had some issues during driving. The RPMs would spike unexpectedly even at speeds of 50 or 60 km/h, reaching 3 or 4, which made me hesitant to accelerate. Additionally, there was an extra charge for diesel cars, costing 5 euros per day, which wasn't very economical.

The service is excellent and highly recommended. The only minor issue is that picking up the car is a bit complicated. It would be better if they could provide more detailed directions in the future.