“Poor rental experience, vehicle was a bait and switch and had to pay for a 2nd rental, total rip”
About Alamo:6.0/10
The picture of the rental was a van and the vehicle type said it sits 7 or more, to all of us we were getting a van, thats what we specified. When we got there they gave us a SUV with a single flip up seat in the back - NO ROOM FOR LUGGAGE and WOULD NOT FIT 7 ADULTS. We had to rent a 2nd car just to fit everyone and the experience was horrible, she didn't know how to fix the problem or how to rent a car at the counter. We had to rent another one online and wait for the reservation to come through to Alamo's system. We were there for 2 hours trying to fix this, it was insane and in the end nothing was complimentary or even reduced in price - total scam, very unhappy with all of this.
“Great service and value for money. Easier and quicker than counter service in airport.”
About Alamo:10.0/10
This experience was excellent and will definitely use and recommend your company thank you.
About QEEQ:10.0/10
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All went extremely smoothly
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