No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location.
Waited about 15min for pickup, and bus was almost full already.
Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport.
Other than this not-so-good pick up experience, everything else about the car is great.
Love the app. It made it easy to remember important information about rental company such as: name of rental company, dates, times, pick up location etc. I will use for many years to come.
The staff at the counter on pick up were lovely and so helpful. We had trouble working the GPS so they came out and tried a new cord but we still couldn't get it to go so they came out again and showed us a few things on it to make it easier.
Like: Free pick up from airport. Dislike: Car was not washed.
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Customer Service
Airport Transfer Can Be Improved
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View more >Dislike: Car was not washed.