Car category I booked was not even available at the location. Told by counter staff go and complain to ACE. Given a completely unsatisfactory vehicle instead.
Waited ages to pick up car. Wouldn't accept my credit card for the deposit, but would accept it to pay the 0 excess charges as a result. Car was good though.
Everything was good except for the long delay to pick up my car.
2.5 hours wait isn’t acceptable, taking 40 mins to book people is crazy. You need to address the issues when renting to foreign drivers.
About QEEQ:8.0/10
Great very easy to use
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