The car was brand new, but unfortunately the rental company gave us a brand new vehicle with a red number plate (in Thailand, red plates indicate vehicles that haven't completed the tax process, and can only be driven in specific areas and not between 6 PM to 6 AM), which led to a fine from the police. Due to communication issues, the police didn't provide me with the necessary documents for proving this, and the rental company refused to reimburse the fine. Poor experience.

Couldn't upgrade the car even with extra payment

まあままあなレンタカー会社

日本では不向きなアプリ

営業時間が変更になっており直前に言われたので大変だった。

レンタカー会社との連携が足りない。

Counter staff is helpful and polite.

No problem