Location sans encombre

The rental service quality is excellent, no upselling. Since the small car we booked was unavailable, they upgraded us for free. The car was in good condition, full tank on pickup and return, quick drop-off process, and deposit was refunded immediately.

The store was easy to find, but there were a lot of people in line upon arrival. There were over a dozen customers ahead of me, and the staff was working very slowly. The reserved model was not available, and I was given a smaller manual car that couldn’t accommodate five people. I arrived at 10:00 AM to pick up the car and had to wait until 3:00 PM, which wasted a lot of time and disrupted my plans.

Renting a car in Europe is not as convenient as in the US. Most people drive small cars like Peugeot, Citroen, and Fiat, which have very small trunks and narrow seats. Considering I had 2-3 large pieces of luggage, I rented a Citroen station wagon, but they gave me a Ford station wagon with over 70,000 kilometers on it. I refused, then they offered me a Fiat with 25,000 kilometers. I insisted on a car with no more than 2,000 kilometers. They said they had none, and told me to just find any car in the parking lot and drive it. Eventually, they brought in a Ford station wagon with 500 kilometers, which uses diesel. Fuel cost was about 1.5 euros per liter, and I spent 130 euros on fuel for the 1200 kilometers. The car was thoroughly inspected upon return, and they held a deposit for several weeks before returning it. They also made me buy additional insurance at 29 euros per day on top of the basic insurance.

Pas d’agent présent au comptoir. C’est l’agent du comptoir national qui m’a pris en charge.

Service accueil rapide. Véhicule adapté à la famille.+