Very friendly. Probably because it's not at the airport, there were few people. You can choose a different return location; all their branches are available, very convenient. There are more return options than online, and the rental price remains the same.

Good

The downside was that there were no car seats available, so I had to buy one in advance from a friend.

The store is quite small, but the customer service representative was nice. Initially, it was promised that the car would be provided with a full tank of fuel, but it turned out to be only 1/3 tank that we had to buy. Also, the Audi A4 model was replaced with a Nissan Qashqai.

Overcharged, poor communication, no free upgrade when reserved car model is unavailable