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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2587513328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2587513328
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Reviewed: Sat, May 30, 2015
About Enterprise: 8.0 /10
Great. The reserved manual Golf model was unavailable, and we got a free upgrade to an automatic. The rental company's service attitude was good, the car was in great condition, and we were very satisfied. However, the return signs were not very conspicuous, making it easy to take the wrong route.
About QEEQ: 10.0 /10

Relevant Reviews on Enterprise Frankfurt Airport

Hannah Laurie

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Reviewed: Thu, Oct 12, 2017
About Enterprise: 10.0 /10
The store is relatively small, staff attitude is average, they do not proactively answer questions, and there are language barriers.

Greg Gunter

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Reviewed: Wed, Jan 3, 2018
About Enterprise: 2.0 /10
I rented a station wagon, but they only gave me a Ford Focus hatchback (see picture, it's not a station wagon and very small). They insisted this was the station wagon, which was completely unusable for four people. In the end, I had to pay to upgrade. This rental company is quite deceitful.

Flora Bess

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Reviewed: Mon, Dec 11, 2017
About Enterprise: 2.0 /10
Completely dishonest. Confirmed an automatic MPV at booking, but at the airport, they said they didn't have one, so I had to take a van. There was no damage when returning the car, confirmed in person, but they still forcibly charged 500 euros on my credit card, refunded only after multiple complaints. When picking up the car, I noticed the rear wiper was broken, and it was clearly noted in the contract, but they still charged over 100 euros, claiming it was a repair fee. They repeatedly confirmed it was a gasoline car, but it was actually a diesel, almost damaging the engine.

Alva Dupont

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Reviewed: Wed, Jul 22, 2015
About Enterprise: 2.0 /10
Very poor service from the rental location. They exploited the language barrier to add hidden charges, increasing the total cost deceptively. They even swapped my car for a small Opel SUV, which was totally unexpected.

Adair Jonson

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Reviewed: Tue, Nov 17, 2015
About Enterprise: 10.0 /10
No waiting in line, immediate service. The clerk said zuzuche brings in an average of 4-5 customers daily.
About QEEQ: 10.0 /10

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