The person was waiting directly at the ✈️exit. Picking up the car was very convenient, and returning it was also very easy.

The service was excellent. We rented a BMW 5 Series Touring but got a Volkswagen Touareg SUV, which was diesel and automatic. We were extremely satisfied. We only spent a bit of time finding the rental point as the rental company does not have a fixed location; they are located at the information desk in Terminal B at Frankfurt Airport. The procedure was very simple: present the rental order, driver’s license, and credit card. After completing the paperwork, a staff member drove the car to the entrance of Terminal B. We inspected the vehicle, signed the document, and left with a full tank. The car was a new model from August this year with only 10,000 kilometers. It exceeded our expectations.

The service is okay, but since there's no counter at Frankfurt Airport, I couldn't get full insurance when picking up the car. Communication was also a bit difficult with the gentleman who delivered the car, and the deposit taken on-site hasn't been returned yet, so it's hard to give a final rating. However, returning the car was smooth; they just checked and said everything was fine and drove off without a thorough inspection.

Great, the car is very new with just over 10,000 kilometers, and its condition is good. Additionally, the staff were very enthusiastic and had a good attitude.

Excellent service. We didn't have time to refuel before returning the car, so they took us directly to the gas station. Fantastic!