From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5735781354
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5735781354
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Airport-Gas Station-Repair Shop-Hotel-Repair Shop-Airport

Reviewed: Mon, Oct 23, 2017
About EPTA: 4.0 /10
The rented car was extremely dirty, had scratches everywhere, and had no fuel. The fuel light was constantly blinking, making me very worried that I wouldn't reach a gas station in time. Given the dirty condition of the car, my concerns, and my unfamiliarity with the local area, I accidentally broke the rearview mirror glass of a motorcycle just after leaving the airport. I immediately informed the car rental company, and they responded that I would need to pay either 600 or 1000 RMB. I expressed my preference to repair it myself since the replacement cost for a similar car in China is only around 300 RMB (200 MYR), but they insisted that they had to handle it. After multiple conversations, they agreed that I only needed to return the car in good condition. I spent a day going to a repair shop, which cost me 350 MYR. When returning the car, it still had a third of a tank of fuel. It would be helpful if the rental cars were fully fueled at the start, as finding a gas station in an unfamiliar place is not an easy task for a lone traveler!
About QEEQ: 10.0 /10

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

Charles Philemon

View more >
Reviewed: Tue, Nov 14, 2017
“Airport Dana MIEC MPBR”
About EPTA: 10.0 /10
Very convenient, picking up and returning the car is right at the terminal entrance. The car model is great. I participated in the Ironman competition, and my bicycle could be easily placed in the trunk while my family could sit comfortably in the back. When picking up the car, I found a nail in the front tire. The staff responsibly took it to get the tire fixed before handing it over.

Daphne Lattimore

View more >
Small SUV | Subaru Forester or similar
Reviewed: Fri, Feb 23, 2018
“Langkawi”
About EPTA: 10.0 /10
After calling, the staff quickly found you at the airport; the office is nearby.
About QEEQ: 10.0 /10

M.Jamil

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Compact | Toyota Vios or similar
Reviewed: Wed, Dec 25, 2019
“5 star”
About EPTA: 10.0 /10
Excellent service
About QEEQ: 10.0 /10

P.robinson

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Compact | Nissan Almera or similar
Reviewed: Wed, May 23, 2018
“Good value car hire”
About EPTA: 9.4 /10
Like: Car brought to airport and picked up, no problems, would recommend
Dislike: Nothing

R.Smith

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Compact | Perodua Axia or similar
Reviewed: Fri, Mar 16, 2018
“Recommended.”
About EPTA: 10.0 /10
Like: Courteous and accommodating staff. No castles and I would recommend to anyone.speci thx to Madeline.

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