The lady who helped me with the rental paperwork was not only very elegant but also very patient. Even when our communication was not smooth, she kept smiling and gently gesturing to me. This is particularly commendable!

The process of picking up and returning the car was efficient.

The order noted that we required Chinese-speaking service and a baby seat, but when we picked up the car at the airport, neither was available. We had to use gestures and a translator app, which took over an hour. Despite renting the car, there was no Chinese service or baby seat at all!!

I hope they can provide better service to their customers, especially in terms of language support.

Like: The CRV was perfect for the 4 of us and was great to drive. Very comfortable.