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Live chat Email us Service Code: 8259641314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8259641314
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Reviewed: Mon, Dec 11, 2017
About Enterprise: 2.0 /10
Completely dishonest. Confirmed an automatic MPV at booking, but at the airport, they said they didn't have one, so I had to take a van. There was no damage when returning the car, confirmed in person, but they still forcibly charged 500 euros on my credit card, refunded only after multiple complaints. When picking up the car, I noticed the rear wiper was broken, and it was clearly noted in the contract, but they still charged over 100 euros, claiming it was a repair fee. They repeatedly confirmed it was a gasoline car, but it was actually a diesel, almost damaging the engine.

Relevant Reviews on Enterprise Frankfurt Airport

Alan Harry

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Reviewed: Fri, Mar 23, 2018
“Frankfurt - Nuremberg - Munich - Nuremberg - Frankfurt”
About Enterprise: 4.0 /10
In case of an emergency, most employees at Germany's Enterprise do not speak English, especially at the accident center and return points. They do not explain car swaps or charges. Without a German-speaking friend, it is almost impossible to resolve issues.
About QEEQ: 8.0 /10

Horace Spender

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Reviewed: Wed, Sep 13, 2017
“A Three-Day Self-Driving Tour in Western Germany, Full of Ups and Downs and Stories”
About Enterprise: 8.0 /10
Pretty good!

Eric Habakkuk

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Reviewed: Fri, May 15, 2015
About Enterprise: 10.0 /10
Pretty good overall, but they were quite pushy with upselling. We kept saying we didn't need it. The Frankfurt counter was a bit further away from the others, had to walk a few extra steps.
About QEEQ: 10.0 /10

Horace Spender

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Reviewed: Thu, Jul 2, 2015
About Enterprise: 10.0 /10
Great rental experience, good car condition, low prices, convenient procedures
About QEEQ: 10.0 /10

Adair Jonson

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Reviewed: Tue, Nov 17, 2015
About Enterprise: 10.0 /10
No waiting in line, immediate service. The clerk said zuzuche brings in an average of 4-5 customers daily.
About QEEQ: 10.0 /10

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