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Live chat Email us Service Code: 7474533328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7474533328
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Reviewed: Sun, Mar 26, 2017
About Enterprise: 2.0 /10
The staff at the pickup location seemed quite clueless and added extra charges beyond what was on the order. The safety seat they provided was also very poor. After an accident, there was nobody at the counter to answer the phone, so I had to call the hotline number on the contract and then get transferred to the counter. Their hotline and counter staff had differing opinions on whether to call the police, and their final reimbursement response was inconsistent with what was on the contract.

Relevant Reviews on Enterprise Frankfurt Airport

Eve Walpole

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Reviewed: Tue, Jun 25, 2019
About Enterprise: 4.0 /10
They miscalculated the price on the spot

Beacher Leigh

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Reviewed: Mon, Feb 11, 2019
“Frankfurt City”
About Enterprise: 2.0 /10
1. The actual cost was almost twice the amount shown on the app. 2. Although the app already included basic insurance, the staff insisted on purchasing full insurance, which resulted in double coverage. Even after returning the car, I still haven't seen the insurance policy. What happens if something goes wrong? All the risk is on the customer. 3. I never saw the official rental contract, only a vehicle inspection checklist. 4. The app included the option to return the car at a different location, but the store still charged extra fees. 5. No itemized receipt was provided.

Pandora Harte

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Reviewed: Thu, Oct 26, 2017
“Frankfurt, Amsterdam”
About Enterprise: 10.0 /10
The staff’s English was easy to understand and he was very polite. Even though the fuel was a bit low on return, he didn't mind. After refueling, we drove for a while. Time was tight and the Frankfurt airport area is quite confusing, so we didn’t look for another gas station nearby.

Laura Joule

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Reviewed: Wed, May 31, 2017
About Enterprise: 10.0 /10
Had a nice car rental experience, highly recommend!
About QEEQ: 10.0 /10

Ronald Paul

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Reviewed: Mon, Oct 12, 2015
About Enterprise: 8.0 /10
The service was great, and the car was pretty good. They even gave us a free upgrade.
About QEEQ: 10.0 /10

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