Munich–Salzburg, Austria–King's Lake–Neuschwanstein Castle–Interlaken, Switzerland–Heidelberg–Cologn

Jack Roy

Germany

Reviewed: Thu, Jan 3, 2019

About Enterprise: 6.0 /10

The overall service of the rental company was good. However, there was a mistake when renting the car. The staff mistakenly wrote gasoline on the contract. The contract indicated to fill with 95 gasoline, so we did as instructed. However, the car was a Hyundai i30 diesel version and required diesel. Because of the incorrect fuel, the car broke down and couldn't start.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Enterprise Munich Airport

Leo MacPherson

Germany

1 days rental

Reviewed: Sat, May 18, 2024

About Enterprise: 10.0 /10

Very satisfied

About QEEQ: 8.0 /10

Cedric Flynn

Germany

1 days rental

Reviewed: Fri, May 12, 2017

“Road Trip Through 5 Central European Countries”

About Enterprise: 10.0 /10

The car pickup process was quick and simple. Upon our arrival, everything was prepared; our rental documents and car keys were already in an envelope. This truly reflects the efficiency of the Germans.

About QEEQ: 10.0 /10

Natividad Harrison

Germany

14 day rental

Small SUV | Nissan Qashqai or similar

Reviewed: Sat, Mar 11, 2017

About Enterprise: 2.0 /10

The booking confirmation included the following terms: if the customer purchases additional products or services at the store (such as vehicle upgrade fees, insurance fees, additional drivers, and extended rental periods), they must pay the corresponding fees and related taxes. We have no objection to this. The problem is that although there was no vehicle upgrade, no additional insurance, and no extended rental period, but only an additional driver, the taxes were not calculated based on the additional part but were recalculated on the entire amount, leading to duplicated taxes. This could either be due to an overcharge in Munich or due to Rentable Cars not providing a detailed explanation.