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Search for diRENT Car Rentals in Casablanca
Reviewed: Wed, Oct 10, 2018
About diRENT: 2.0 /10
After arriving at the airport, I waited for three hours before the car was delivered. Contacting the staff only resulted in responses like 'it will be there soon' or 'just five more minutes'.

Relevant Reviews on diRENT CASABLANCA AÉROPORT

Channing Dick

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Reviewed: Fri, May 18, 2018
About diRENT: 2.0 /10
Constantly delayed

Elizabeth Longfellow

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Reviewed: Sat, Oct 14, 2017
About diRENT: 2.0 /10
No office at the airport. Waited three hours to get the car. The car was not full of gas, the condition was very poor, the brakes failed halfway, very dangerous. Customer service attitude was okay but very slow. Staff doesn't speak much English, which is a big problem; had to use translation software to translate English to French, very inconvenient.

Claude Peter

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Reviewed: Thu, Mar 15, 2018
About diRENT: 4.0 /10
Couldn't reach them on the phone when picking up the car, had to ask the airport staff for help. I booked an automatic but was initially given a manual. I told them I couldn't drive a manual, so they made me wait for more than half an hour. When I got the car, it had no fuel, and they just told me there was a gas station 2 kilometers from the airport. The car was a bit dirty! On the second day, a wrench icon lit up on the dashboard. We had no idea what it meant and couldn't reach them by phone, so we had to ask locals for help. Luckily, it was just a maintenance reminder. On the third day, the engine started making noise. For safety, I wanted them to check if there was a branch in the city to help. They said they were too busy and suggested I return to the airport. Again, I had to ask locals for help. But these weren't the real issues! When we were returning the car, I told them at the hotel that we'd be at the airport in an hour and not to delay us as we had a flight to catch. They agreed, but after countless calls, you can imagine the frustration! In the end, we were on the plane and had to borrow a phone from a fellow passenger to call and ask if they were at the parking lot. They said they'd be there in 40 minutes… How did we handle it? We gave the airport police officer a tip of 100 RMB to return the car for us.

Rosalind Black

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Reviewed: Wed, Feb 28, 2018
About diRENT: 10.0 /10
Friendly service, though there was some delay during the car return process. We eventually found another vehicle manager to return the car.

Zenobia Oscar

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Reviewed: Sat, Dec 2, 2017
About diRENT: 10.0 /10
The person who delivered the car was so lovely. Highly recommended!

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1639449088
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