Poor attitude during car return

Waited at Brisbane Airport for almost a week before someone came to pick us up for the car! The car's battery was running low halfway, and their response was extremely slow. I had to explain my situation to different phone operators at least five times, which delayed my day by half before getting the problem resolved.

The car was excellent and i love the overall experience!

Having to use my own toll account without clearly pointing this out during the booking process. Having not been told the free shuttle is not available after 4:30pm is also disappointing. These things make using this service again uninviting and a last resort.

Like: Value for money and great service.
Dislike: Collection from the airport took a little longer than expected.