From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2535240337
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2535240337
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Deceptive information.

Reviewed: Fri, Jun 7, 2019
About ACE: 5.0 /10
I booked a car through Ace whose local agents showed as Rhodium. In fact they were using, in my opinion and that of scores of people, the worst car hire company in the world - Goldcar.
About QEEQ: 8.0 /10
As a booking platform it was very good except the information about the company they use was totally and unforgivably incorrect.
Compact | Opel Astra or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

T.Felton

View more >
Economy | Volkswagen Polo or similar
Reviewed: Mon, Aug 5, 2019
“Waited 4hr 30 mins to be served at airport”
About ACE: 8.3 /10
The car was great

D.Cox

View more >
Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 9, 2019
“It was a pleasurable experience”
About ACE: 9.7 /10
The car was very new and clean
About QEEQ: 10.0 /10
The whole process was fine.

P.Handley

View more >
Compact | Opel Astra or similar
Reviewed: Tue, Jul 9, 2019
“HORRIFIC, wouldn't use easyrentcars.com or ACE EVER AGAIN”
About ACE: 5.7 /10
The sign at Bordeaux Airport for ACE car rentals was a tiny A4 piece of paper with no other directions. Wait time at the desk was 10minutes yet took over 3hrs to get all the cars for my party! Was given 3 different cars, the children seats I had pre booked weren't available and as a result was pulled over by the police which was a horrific experience for my 18month old daughter. We were asked for a 1,400 Euro deposit each for each car which was news to us. Having finally paid everything and gotten our cars after multiple changes and a police stop (they wanted to make us get taxis for the kids) we were on our way. 2 out 3 cars we didn't fill up on return and were fined 50 euros per car atop the petrol cost. 1 car was filled up but apparently 4 euros short of a full tank and an additional 50 euro charge was placed on our card a week later (having agreed at the drop off the tank was full). Bottom line is this was the worst experience of my life and thing ACE and all their staff should be ashamed of themselves.

E.USSEGLIO

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jul 3, 2019
“Je ne re louerai certainement pas une voiture sur ce site.”
About ACE: 6.7 /10
Le retrait de la voiture a été horriblement long (plus d’une heure à faire la queue et au guichet). Le tarif paye sur internet était le plus compétitif mais une fois l’option super assurance et pas besoin d’etat Des lieux de retrait et de retour le tarif est nettement moins compétitif du fait de l’attente.

S.Vogel

View more >
Economy | Volkswagen Polo or similar
Reviewed: Tue, Jun 11, 2019
“Too long a wait at the counter and when getting and dropping off the car”
About ACE: 7.0 /10
Counter staff helpful - getting the car and dropping off too slow due to lack of staff
About QEEQ: 10.0 /10
Platform ok - didn’t get a price drop

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