Bangkok-Rayong-Bangkok-Hua Hin-Bangkok

Satisfied

Pickup was fast, and drop-off was also convenient! Compared to other companies, Little Yellow Chicken was more cautious during pickup and had many terms to sign, like what's included in the insurance, no smoking, and no eating durian! The thing that was a bit unacceptable was that there were numerous new BR-V cars at the pickup point, but I was given an old model with faded and chipped interior, a non-working Bluetooth, and a data cable that couldn't connect. However, as you know with Japanese cars, even after 120,000 kilometers, it still drives well!

Average

I rented a car from this company. When I picked up the car, they didn't allow me to inspect it before signing. The car had already driven 100,000 kilometers, and the seats and interiors were dirty and worn out. What's worse, the brake pads were dangerously thin, and braking caused a loud screech. The main issue came when I returned the car. Despite driving very carefully and holding a local license, the staff used a flashlight to find a tiny cut on the front left tire and demanded 5000 for it. I argued that if I had caused it, how come there were no other scratches or damages? They insisted it was part of the policy to charge 5000. I suggested that maybe their initial inspection missed it because the cut was so tiny it was barely visible. When they showed the car inspection report from the pickup, it indicated scratches on three of the four tires, except for this one. I didn't buy full insurance, so they insisted on the payment. This appeared either as careless inspection by Thai staff or a deliberate scam since they knew I didn't have full coverage. They deducted the money from my deposit. I refused to accept this unfair charge and demanded compensation.

The car was bad many scratches on the outer of the car. And there are many ants inside the car. Is irritating when you driving and having remove the ants crawling around u. Very bad experiences this time round with Chic Car rent. Disappointed!!!!

Nil