Penang Rental Experience

Pick up location was confirmed the day before but was changed 15mins before time. We had to divert our taxi, it was complicated as we did not know the area. The car was very scratched and appeared very old with 156,000 kms on the clock. It was heavy to drive and consumed far too much petrol for the kms we did. It sounded like the exhaust was needing a repair and the indicators for change of direction did not work properly all the time.

All was good throughout with QEEQ

Thank you for providing wonderful service, keep it up!

Car collection the staff service is average. Car drop off the staff is good and friendly (her name is Fauziah).

Car overall condition is good. It has some minor screeching sound. No pre defined slot to drop off vehicle so it had some minor hassle.

The booking platform is good. Will use in the future.

Not happy that I was charged maximum excess for an accident that wasn’t my fault. Pardon my ignorance but I thought if I am not at fault I won’t be charged.