Switzerland

Claude Peter

Germany

Reviewed: Mon, Jul 30, 2018

About Gipin Car: 4.0 /10

Had an accident with the car and the after-sales service was extremely unsatisfactory. I am still entangled in the issue. They didn't provide any original invoices and only gave me self-made ones, claiming they couldn't find the originals due to high volume. When asked to explain how the 1000 euro deductible became 2000 euros, they didn't respond. The car rental company and the rental platform kept shirking responsibility, each pointing to the other. Terrible experience.

car image

Frankfurt Airport(FRA)

1 days rental

Relevant Reviews on Gipin Car Frankfurt Airport

Vivien Pritt

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Fri, Aug 3, 2018

“Germany”

About Gipin Car: 6.0 /10

So-so

Hazel Cook

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Fri, Jun 8, 2018

About Gipin Car: 6.0 /10

Service is not standardized.

Samuel Woolley

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Wed, Jun 6, 2018

About Gipin Car: 2.0 /10

Agreed to pick up the car at 9 AM, but had to wait until nearly noon.

Winifred Raglan

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Wed, Nov 14, 2018

About Gipin Car: 6.0 /10

First contact via WeChat, then wait at the designated place. Waited 15 minutes to be picked up.

Maria Felix

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Tue, Aug 7, 2018

“Frankfurt - Prague - Vienna - Munich - Frankfurt”

About Gipin Car: 8.0 /10

The car rental company's customer service was good

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