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Live chat Email us Service Code: 2307414336
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2307414336
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Reviewed: Sun, Jul 2, 2023
About Alamo: 2.0 /10
Rented a car for 2 days at 2800 RMB, but inexplicably got charged over 6000 RMB after exchanging the car! There were damages to the car when I received it, which I had recorded and reported to the store, but I was still charged after swapping the car. I'm not sure if it's because of the damages initially recorded. I've reported this multiple times to the car rental service and am still waiting for a resolution. Overall, the issue remains unresolved. I will provide additional feedback later.

Relevant Reviews on Alamo London Park Lane

Haley Hansen

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Reviewed: Sat, Mar 9, 2024
About Alamo: 6.0 /10
When returning the car, there was a small tear in the tire. The staff wanted to withhold the deposit, but after negotiation, they consulted the manager. The manager said they would waive it if I wrote a good review online.
About QEEQ: 10.0 /10

Carol Bach

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Reviewed: Mon, Oct 9, 2017
“London - Edinburgh - Isle of Skye - Scotland NC500 - Lake District - Cotswolds, from culture to natu”
About Alamo: 10.0 /10
The staff were very friendly, picking up and returning the car was very smooth, and there was no pressure to buy additional insurance.
About QEEQ: 10.0 /10

Alan Harry

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Reviewed: Wed, Mar 7, 2018
About Alamo: 2.0 /10
There was no staff to assist from start to finish, and the location was hard to find.

Daisy II.

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Reviewed: Tue, Jul 18, 2017
“Driving in the UK is a pretty good choice.”
About Alamo: 8.0 /10
The rental company's service is fairly decent, and the rental and return process is relatively simple. However, they kept recommending additional insurance when I picked up the car, even though I had already purchased full coverage on the QEEQ platform. This was quite unpleasant. Additionally, the rental company's pickup and drop-off points are very inconspicuous and difficult to find!

Armstrong Sam

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Reviewed: Mon, Dec 28, 2015
About Alamo: 8.0 /10
The rental company booked the wrong car. The store tried to find another car but couldn't. The car I got was completely different from what was online; it was a cargo van, not a 9-seater. I had to pay 15 times the price to get a car to my destination. I demand compensation.

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