The actual car did not match the one I booked. It was a bait and switch situation. I booked a Nissan Qashqai or at least a car of the same class, but was given a French car instead.

This was our first time renting a car abroad and the experience was great! The diRENT staff were especially patient and friendly. They even took us to a nearby gas station before we set off and contacted us to return items we left in the car after returning it. The return process was very smooth without any nitpicking. Highly recommended!

Late arrival, language barrier, and the promised full tank was empty. After I strongly expressed my dissatisfaction, they gave me 100 to refuel myself. Unbelievable.

Friendly service, though there was some delay during the car return process. We eventually found another vehicle manager to return the car.

Good

Good