The rear window of our rental car was smashed in Rome. We wanted to exchange the car in Rome, but the contact number provided by Alamo was not answered at all. We went directly to their airport rental location, but their staff said they couldn't handle this issue and told us to keep calling the number, leaving us hanging. We visited two airport rental locations, both with the same response. In the end, the problem remained unsolved, and we had to drive back to Geneva to return the car.
The car was absolutely new and good, service very nice. Thanks!
About QEEQ:10.0/10
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