Other services are satisfactory, but I am unhappy that they provided a manual car despite booking an automatic.

Other services were fine, but they promised to refund the €800 deposit within 4-5 days and it has not been returned yet.

I've rented from them in the U.S. before, and it was a great experience.

Extremely dissatisfied, it's a scam. They extort customers. Initially, they claimed there were two damages. After I found a pre-rental photo, the staff couldn't argue. Finally, they claimed there was a scratch in an unnoticeable area and charged me 4700 RMB. For such a small scratch, it would cost only 200-400 RMB in China, at most 800 RMB. Please be cautious and avoid renting cars here!

hey charge cross border fee for each country you cross to, unlike any other company