The customer service attitude was mediocre, they seemed indifferent.

All good.

All good!

When we collected the car at Bangkok Airport it was tightly parked between 2 other cars and the light was very poor...as a result a few of the existing little dings and scratches were not noticed and so not noted on the hire inspection report. I was relieved that none of these missed points became an issue at the offhire...although I did have my own hire pics which would have helped incase of a dispute.so all in all very fair and most importantly not opportunistic.

Overall experience was good but at the time of return i was not able to fill the fuel tank to full as i took express way .The tank was above half i have pictures of same but the staff at counter didnot agree with meter reading and was asking 1000 baht for refill after much arguing they accepted 750 baht.O do understand that i was supposed to fill the tank but asking 1000 baht for a tank more than half is too much when the complete car tank gets filled up for 1200 baht.

Rude staff on Pick up, car still full of last customers rubbish. Tires bald, dangerous and down about 5-7psi each ( note that customer is responsible for tires shpuld there be an issue ). Car ODO showed around 45,000km but sounds and drives like it has 245,000km on it.

Excellent, cheaper than any other platform by a long shot - I will only use EasyRentCar App from now on. I dont think the Rental companies like the heavily discounted prices sometimes close to 50% less ( with first time use promo codes added ) keep us the lower honest pricing !