The car was delivered to my door, and the pickup and return processes were very fast. The vehicle's condition was decent, and the interior was quite clean. Time management could be better, but maybe it's a local habit.
Vivi's service was excellent. Since the reserved car wasn't available, they gave us a free upgrade to an X70, which was brand new. When we returned during National Day, they let us use the car for two extra days and even delivered it directly to the airport.
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