Overall, it was efficient. However, they did try to upsell at pickup. I booked a Mercedes but was told I needed to pay extra for an upgrade, otherwise I'd get an Audi. They also repeatedly mentioned insurance and fuel. To get the car quicker, I agreed to their fuel option.

Praise for the inspector's efficient and quick check, along with friendly reminders.

Easy no complications and the staff didn’t push us to buy their insurance returning their car was also very fast and easy unlike many other companies

Easy app to use

The staff was very helpful and when we encountered a difficult situation in our travel they helped by providing us with additional resources.

my flight was delayed so i arrived close to closing time. i called the office and they said they would wait for me. that was very reassuring and kind.