Alamo: Unlike other major companies that have counters in the arrival hall followed by car collection at the parking lot, we found out only through inquiry that their counter is directly in the parking lot. When we got to the parking lot, there were no signs for Alamo. After asking around, we finally discovered a small Alamo counter next to the enterprise sign. It turns out Alamo and National have been merged into Enterprise. There were a lot of people in line to pick up their cars, and only one attendant working slowly. It took us half an hour to get our turn. From the moment we got off the plane, car rental was the most inefficient part. We booked a Mercedes B, but were given a Toyota CH-R. They claimed it was in the same category. If they categorize it that way, what can we do?
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I am 68 years old. This is the first time that I have rented a car. The experience is beautiful.
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