The return process was smooth, and the staff member was very honest. There was a hidden damage we hadn't documented, but he was aware of it and didn't charge us extra. Such honesty is truly commendable. He also reminded us to make sure to take photos when picking up the car next time.
Satisfied with the service. The pickup line was a bit long, but other processes were quick. They promoted insurance services, but stopped after being informed that it was already purchased through QEEQ.
When picking up the car, it was brand new with just over 6000 kilometers on it. Since it was the first time picking up a car in Budapest, I didn't pay excessive attention to minor details. After driving for 28 days and returning the car, all kinds of minor issues started to come up. Every tiny wear and scratch were penalized with charges, even though they were not caused intentionally or by collisions during driving. It felt like we were driving a treasure instead of a car—any subtle damage was unacceptable. All of this ended up costing us 970 euros! What an impressive car rental company!
The rental fee is cheap, but the deposit is very expensive at 2900 euros. They also charge for highway fees and a fine deposit. If you mention traveling abroad, they charge an additional 20-40 euros per day. I do not recommend mentioning that you will drive out of Hungary.
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