I rented a Subaru SUV from their company. Although there were some hiccups during pick-up, the originally reserved Crosstrek model was unavailable because the previous renter lost the license plate, so they upgraded me to a Subaru Forester. However, when handing over the car, the key's tail broke, causing a further delay of about two hours. In the end, the rental company proactively refunded one day's rental fee, which was a nice surprise. Although their cars are not new—the Forester was a 2016 model with over 200,000 kilometers—the vehicle was well-maintained. It had features like a backup camera, lane departure warning, collision prevention system, electric seats, and heated seats. The suspension felt solid, and the tires were recently replaced.
The car rental service was excellent. They picked us up at the airport, helped us buy a SIM card, and took us to the parking lot for car pickup. The entire process was very simple, and the staff was extremely patient.
Very reliable! They ask in advance if you need the car delivered to a specific location. We picked up the car from the store, and the map location was accurate—just follow it. The staff was very welcoming, there were no additional charges, and the car was in good condition. Overall, extremely satisfied—you can choose them with confidence!
About QEEQ:10.0/10
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