Brand new car, spotless and excellent service

The worst service I have ever experienced

Great staff,very helpful and no pressure selling of additional insurance - made a nice change! Car was fine and damage was fully identified prior to start of hire. Nothing major just a number of dents which had no effect on its purpose. Would recommend.

All good. Platform was easy to use and provided access to a great rental.

Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.

Communicating by yext with Easy seemed loke talking to China. No local phone numbers given!

La voiture n était pas conforme à la réservation. Un sur coût de location de 144€ lié au refus de l’agence de faire une empreinte sur ma carte Gold pour la caution, plus 350€ en cache pour la garantie. Prise en otage soit nous payons, soit nous payons l’annulation de réservation Garantie qui a été retenue lors de la restitution, suite à une éraflure sur le parc choc, quid de l’assurance ???

Mon parcours de location avec site était satisfaisant

There was couple of minor scratches on the plastic bumper, no dent, no real damage, just scratches. Every car has couple of them at least, especially when driving on greek roads. However, they charged 660€ for the damage. For the damage they are not going to fix ever. Even the clerk admitted that it will “most probably stay”. They are making real good money out this “damage” business and I am wondering how this can be legal. I checked and the whole new bumper for hyundai i20 costs half less.

Fortunately I bought full Axa insurance. However it isn’t really care free, because anyway you must cover the damage and then apply for the refund. The settlement should be direct, between car rental company and EasyRentCars / Axa.