Poor customer service and difficult to contact and find the correct departments.
A.Wormald
France
Reviewed: Fri, Aug 9, 2019
About Enterprise:6.7/10
After having puncture in Paris I received poor direction and service from enterprise. Having found a garage Midas and then told to take vehicle to Speedy as that was authorised. Then we had to wait around 2.5 hours for a authorisation code from enterprise before tyres could be changed. Repeatedly contacted enterprise and was passed from department to department. The hole customer service fell far short of the required standard.
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Customer Service
Poor customer service and difficult to contact and find the correct departments.