Good pickup and drop off no problems car was in good condition happy with everything.

Car was great. Limited milage could have had some options. Something to confirm how many ltrs the petrol tank can take, would be helpful, to be able to fill to say 50%.

Realy easy to book online. Insurance options clear. However - Not aware of milage limitations until we picked up. Wish staff had run through basics like lights/ petrol access, etc

My flight was delayed and Greenmotion had no problem staying open late to wait for me.

The pick up was from Green Motion car and van rental. The name Ace Rent a Car never appeared anywhere and wasn't on the shuttle bus that collected me. It would have made pick up quicker and easier if there were clear instructions on where to meet the shuttle bus.

The plus point was that the car we'd opted for wasn't available so we got a bigger one. Thankfully I know how to drive an Automatic (I'd booked a manual). The list of minus points is, alas, much longer. The phone number on our Rental Confirmation was for a company called Green Motion (which wasn't a name I'd seen on the booking platform or on any of our documentation). The lift from the airport to the office was very prompt and the driver was pleasant but the office is in the back of a Motel/Hostel. I felt very uncomfortable back there. Then the insurance options were presented and the huge deposit required in order to forego the insurance cost. There was no option but to take the high daily insurance cost. The £50 deposit is still sitting as "pending" on my credit card despite being told that it'd be refunded on 9th June (i.e. when I handed back the car). The whole experience has made me feel swindled.

Like: The staff
Dislike: The car itself. I did not felt very safe driving that car. It might have some mechanical problem.