“Modern cars, friendly staff, great value for money”
About Easirent:9.7/10
Brand new car in great condition. If I were to rent from them again I would phone for pick up at Birmingham Airport as soon as I was leaving the plane as the only draw back was that we waited 25 mins to be collected. That meant that the kids were cold and restless so started running around. This is not a safe combination in a car park. This wouldn’t have been an issue if I was travelling alone or with just adults. Staff were very friendly and all was explained well.
Extremely helpful staff. Good courtesy bus to the location and back again. Very friendly. Item was misplaced in the car and they ensured it was returned safely.
“Your staff at the Birmingham depot were working flat out but remaind utterly charming...”
About Easirent:7.3/10
The wait at pick up was because there was only one counter staff on the Sunday of the August bank holiday The chap working that day was brilliant... it was annoying to have to wait but he did his absolute best
About QEEQ:10.0/10
It was exactly as shown but I hadn’t read the small print about the damage deposit.
“Horrible!!! Waited more than an hour to be picked up and the customer service is horrible”
About Easirent:4.0/10
I booked a compact car and no compact cars where available, so instead of giving me an upgrade they downgraded me to a smaller car. The attendant who Checked me out wasn’t friendly and he didn’t even apologize for Downgrading me and giving me a car cheaper than what I paid for
Like: Nice new vehicle Dislike: I booked a 7 passenger vehicle but was given a 5 passenger vehicle which made my plans difficult. Thanks
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Customer Service
They have charged me 300£ for damage to the alloy. Not my fault and has not been discussed with me.
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View more >Dislike: I booked a 7 passenger vehicle but was given a 5 passenger vehicle which made my plans difficult. Thanks