Je n’ai pas pu prendre possession du véhicule dont j’ai réglé la location.

Overall service is satisfactory

The car rental company is very good. Pickup and return were smooth.

The rental service quality is excellent, no upselling. Since the small car we booked was unavailable, they upgraded us for free. The car was in good condition, full tank on pickup and return, quick drop-off process, and deposit was refunded immediately.

Professional service.

Picked up the car from CDG airport without problem. Tested fine except noisy wheel and braking. 1 hour into the journey, problem of the braking system got worse. Called the technical support and offered 2 options: car tow without replacement or drive back to the airport for a swap. We chose to drive back with slowly to the airport to avoid accident. Countered already closed after midnight. Rented hotel room at the airport at our own cost and got the car replaced the next day. The staffs said the car was checked and certified before handed over to us and will do another round of testing and will give us the report.