A bit slow

Counter service staffs were extremely friendly. Skeptical of them at first due to the number of comments on how they tried to made renters pay the damages after return. Certainly did encounter the staff deliberately try to find a damage upon returning. Therefore do drive safely, to ensure yourself a safe ride and a "safe" return condition. Overall recommended to go ahead and rent with them :)

easy booking process

It is getting better than the past.

I like many functions of the app. For instance, there is a function that links to the Google calendar.

I rent the Toyota yaris however I received the equivalent one which is Nissan amera. Personally I think it was fine if you just drive it in downtown but I went to mountain so it was a little bit struggle however overall was good.

Raelly easy to make a process of rental a car and also good price

Some scratches on the car body but overall good condition and well maintained. Staffs at the counter was friendly but the staff at the pick up could have been a bit more helpful with the explanations.

None