Good but potential to improve more

Overall service was good, but the road tax for the car had expired (the car was not insured), and there was no parking ticket in the car. I reported it to the staff and they said they would deliver the new road tax sticker and parking ticket to my hotel, but it never arrived during my stay in Langkawi. I drove the uninsured car with constant worry for several days.

I found out that the car involved in a car accident before, and the engine warning light on the dashboard was constantly turned ON. I was so worried that the car may break down somewhere during the trip, but it didn't. I contacted Sea Safari, and they claimed and assured me that they have the car sent to check and maintenance periodically, and there is nothing to worry.

First time on this platform, very convenient.

Once we had met up with the contact it was very straight forward. Difficult to identify the representative at first.

It was fine. Easy to navigate.

Vehicle in good condition

Dude, this platform is a real gamechanger. I’ve booked on Easyrentcars multiple times and never looked elsewhere since. Kudos to you guys! :)

The car that we get every things look okay, was pretty good. the only thing that i wasn't accept was one side of the car tire was running flat, and the stuff told me this is normal. i found this is super dangerous, langkawi most of the road is up down hill and when 1 tire running flat is horrible slippery.