“Easy to book, very pushy sales pitch, bit of scaremongering for insurance products”
About Easirent:8.3/10
Easy booking, waited a while to be picked up at airport however Brian was very good. Very polite and good fun. Car not ready on collection and had scratches all over it plus a duct taped wing mirror. Very pushy sales pitch to sell insurance excess. Very one tracked into selling products. Otherwise not very engaging at all. Overall car was good, worked out more expensive than estimated. Lots of add ons and small print. Staff just need to relax and explain things without rushing into selling XS protection.
“Excellent price for a clean car near Airport, but retrieved coming from downtown”
About Easirent:10.0/10
All worked out well. Surprisingly so, as the car was ridiculously inexpensive.
One caution: We did not ride their shuttle to and from AP. We took Uber from downtown to this place, as downtown rentals were almost 10x this price. On returning no uber was available but Easirent called us a cab which arrived in a few minutes. The charge back to downtown was same as Uber.
I would do this again in a minute...
About QEEQ:10.0/10
All was great, including the all-inclusive insurance package that was similarly cheap.
“Cheap but you may not be able to pick up the car on time/ same day”
About Easirent:5.7/10
No cars were available at booking time for myself or another customer. I was told to call ahead later that day or come back the next day. A higher class car was however, available for the customer behind me, by which time I had to leave with alternative transport. Couldn’t help but doubt that better cars were available but not offered even though it wasn’t the customers fault.
About QEEQ:8.0/10
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Customer Service
Relatively smooth.
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