Very satisfied, both picking up and dropping off the car were quick and smooth. The front desk staff patiently explained the model and insurance options I had booked and asked if I needed to pay for bridge tolls and other essential questions. Besides requesting the bridge toll service, I also opted for zero-deductible insurance. Everything was quick and convenient.
When returning the car, I mentioned to the front desk that I had accidentally scratched it during the rental period. After asking when and where it happened, they just had me sign a form, and that was it. This is the importance of full insurance.

Pretty good.

Changing the location for car exchange to the same location costs extra.

Good service. Excellent value car.

Only issue was that it was not possible to return the car after 5PM as it was hired through "a third party company". And due to COVID-19, we return the car 5 days early but it seemed like too much hassle to ask for a refund, especially as your info said it might cost more!

Excellent staff. Very helpful and caring.