Excellent always available for help wherever possible and applicable.
Prince Thakur
Thailand
Reviewed: Wed, Oct 16, 2019
About Thai Rent A Car:8.3/10
Easy pickup and return except that finding drop location was a pain at DMK. Google takeing you to a different place. People on phone have problems understanding English
The overall service was poor. The staff responsible for picking up and returning the car were very irresponsible. We had to stand under the sun for twenty minutes when picking up the car and the same happened when returning it, which almost made us miss our flight. Fortunately, the airport queues weren't as long as they used to be. PS: We called several times but no one came.
Additionally, the store recommends refueling at a Shell station, but they only have 95-octane fuel, not 91. It's better to refuel elsewhere.
Picking up the car was a smooth process. Staff was also very polite and service oriented. However, cleanliness of the car can be improved.
About QEEQ:10.0/10
Very good platform to use as the price is much lower than if rented the car from the counter
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Customer Service
Excellent always available for help wherever possible and applicable.
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